Applications Services
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Oracle applications new install: Detail: Oracle Applications 11.5.8 or higher. Single, two or three node installation. Unix Host Target only. |
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Oracle applications cloning (Rapid clone): Detail: 11.5.9 or higher. |
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Oracle Applications and database recovery: Detail: Oracle Applications 11.5.8 or higher. Unix Host Target only. |
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Oracle Applications patching: Periodic scheduled quarterly patching. End of the year patches. Begin of the year patches. Vertex monthly update. Or any patches as needed . Detail: Oracle Applications 11.5.8 or higher. Unix Host Target only. |
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Discoverer 4i administration and maintenance: Detail: Including creation and maintenance of business areas and workbooks, for users to access through Discoverer plus or Discoverer viewer. Unix Host Target only. |
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As needed phone consultation and remote troubleshooting: During business hours 6Am to 6PM Monday to Friday (Excluding holidays).
After hours, weekends and holidays. Detail: All database related issues or requests such as: Database exports, imports and refreshes. Stopping and starting processes. Create and schedule batch jobs. Oracle database schema modifications. SQLTuning. Database performance tuning. |
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Notes: All tasks will be done remotely through VPN access accommodated by the client. Please note that SID refers to an Oracle database instance system id. |